Terms and Conditions
These terms of sale are agreed between MIGUEL MOREIRA NEVES, UNIPESSOAL LDA, hereinafter referred to as “JN SEATCOVERS”, with its business address at Rua Passos Manuel, nº 163, Calendário 4760-375 – Vila Nova de Famalicão, and any person wishing to make a purchase through the JN SEATCOVERS website, hereinafter referred to as the “user”.
JN SEATCOVERS is a company specialising in the production of seat covers for motorbikes, quads and jet skis.
1. PURPOSE
The purpose of these terms is to set out the general terms of sale established between JN SEATCOVERS and the User, from the moment the order is placed, and the various services provided, such as payment methods and delivery terms.
2. ORDERS
The User may place their order online on the JN SEATCOVERS website (www.jn-seatcovers.com). We currently only sell to countries within the European Community.
To complete their order, the User must identify themselves by entering their e-mail address or Customer number and password, if they are already a user.
If this is a first order, the user must create a customer account by registering and filling in all the information requested in the mandatory fields, clearly marked with an asterisk. Following this registration, a customer number will be generated and assigned to them.
By placing an order, the User accepts the general terms of sale, the prices and the description of the items included in this transaction. These general terms of sale shall be the only terms applicable between the two parties.
All orders must be paid for in advance, using the following payment methods: Visa card, Mastercard, MBnet, PayPal or MB reference.
3. SHIPPING
Orders will be shipped to the customer's destination; depending on the delivery location, shipping costs will be added and calculated at checkout.
Shipments to international destinations may be subject to customs duties or import charges, which vary from country to country and which we are unable to predict. Please contact your local authorities for further information.
The average delivery time is 3 (three) to 6 (six) working days. Any delay in the dispatch of items compared with the estimated dates given does not entitle the Customer to any compensation.
4. PAYMENT METHODS
Credit card (Visa and MasterCard)
Paypal
The User will be automatically redirected to the PayPal website, where they must log in and confirm the payment.
Once the Paypal payment has been confirmed, the User will be returned to the payment page on the JN SEATCOVERS website to complete their purchase.
With PayPal, the Customer's financial information is never disclosed to JN SEATCOVERS. PayPal permanently encrypts and protects the Customer's credit card number.
Multibanco
When choosing this payment method, a Multibanco reference will be generated and the Customer will receive an e-mail with the details needed to make the payment at a Multibanco cash machine or via Homebanking. Once the order has been placed, you have 3 days to make the payment. If payment is not made within this period, JN SEATCOVERS reserves the right to cancel the order.
5. PRICES
Prices of products on the JN SEATCOVERS website are shown in euros, including fees and taxes. The prices shown take into account the VAT applicable on the date of the order. Any change in the applicable VAT rate will be reflected in the prices of the items. Prices and specifications are subject to change without prior notice. Although JN SEATCOVERS endeavours to ensure that all prices shown on its website are correct, errors may occur
Once the order has been completed, any pricing error that may be displayed on the website due to technical faults will be detected. In this case, the User will be contacted. If the actual price of the product is lower than that shown on the website, the difference will be refunded. If the price is higher, the customer will be contacted and may accept or cancel the order.
6. RETURNS (Right of withdrawal)
All delivered items may be subject to a return and refund request ONLY in the event of a product defect, within 15 days.
For a return to be accepted, the returns note on the back of the delivery note must be duly completed. The defect must be clearly identified and located.
You will also need to provide a contact telephone number and e-mail address, as well as a suitable time to contact you, in case any questions about the return need to be clarified.
Items must be returned in their original packaging with all accessories, labels, instruction manuals and other documentation. Include the Delivery Note and returns note with the item(s) you wish to return.
Used items will not be accepted
7. REFUNDS
Once the reason for the return (defect) has been confirmed, the refund will be made within 7 working days of the product being received at our premises.
The refund will be made using the same payment method used for the purchase. For payments made via Multibanco, the refund will be made by bank transfer to the IBAN associated with the Customer Account. If no IBAN has been entered in the Customer Account, the User must add it at www.jn-seatcovers.com in their Customer Area.
8. SIGNATURE AND PROOF
All computerised records kept securely in the JN SEATCOVERS computer systems shall be considered as proof of communications, orders and payments made between the parties, in accordance with legal provisions, and shall allow the amounts shown in the order confirmation e-mail to be claimed. This confirmation serves as the signature and acceptance of all transactions carried out on the JN SEATCOVERS website.
Users who do not have a Customer number must register in order to create their Customer Account, following all the steps described above in section 2, Orders.
9. LIABILITY
At every stage of accessing the website, from the ordering process to delivery or other subsequent services, JN SEATCOVERS has only an obligation of means. All warranties and any liability for inconvenience or damage inherent in the use of the Internet are excluded, in particular service interruptions, external intrusions, the presence of computer viruses or any case of force majeure as classified by case law, to the extent permitted by applicable law.
All items sold are described and presented on the website as accurately as possible. If, despite all the precautions taken by JN SEATCOVERS, errors occur on the www.jn-seatcovers.com website, it shall not be held liable for them. Except in the case of warranty, any transaction between JN SEATCOVERS and its Users that is not disputed within 6 months may not give rise to any claim.
JN SEATCOVERS reserves the right to modify the information and commercial offer presented at any time. Every effort is regularly made to ensure that the information presented is free of typographical errors. however, should the information presented not match the characteristics of the product, the user will be informed and will have the right to cancel their purchase. Whenever an anomaly is identified, it will be corrected as soon as possible.
10. PROCESSING OF PERSONAL DATA
When registering or ordering on the JN SEATCOVERS website, the User will be asked for certain personal data, which will be processed electronically. For further information, please consult the “Privacy Policy”
11. INTELLECTUAL PROPERTY
JN SEATCOVERS branded items are protected by copyright, trademarks or patents. All these elements are the exclusive property of JN SEATCOVERS.
12. ENTIRE AGREEMENT
These General Terms of Sale constitute the entire agreement between the parties concerned.
Should any of the clauses become null and void as a result of a change in legislation or regulations or by court ruling, this shall in no way affect the validity of and compliance with the remaining clauses.
13. DURATION
These terms apply for the entire duration of the services offered by JN SEATCOVERS. All website-exclusive items are available while stocks last.